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AMBPAC’s approach to providing software and customer service to all components of an ambulance call has assisted us in streamlining the call taking, report writing and billing processes. Thanks to the integrated solutions that AMBPAC has created in SmartCAD, DataPort and AR+, First Responder EMS, Inc. will be able to analyze and prepare for whatever the EMS industry has to throw at us in the years to come.
Bob Hall, General Manager
First Responder EMS
http://www.firstresponder.com
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We have been an AMBPAC customer utilizing the A/R+ and CAD software for more than 15 years. The fact that we have remained with AMBPAC for so long speaks volumes about their product and support!
Greg Bonifay, Executive VP
Riggs Ambulance Service, Inc.
http://www.riggsambulance.com
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The Southern Pacific Region of AMR has been using AMBPAC for the last 7 years. We currently have about 180 daily users of the AMBPAC billing system. We have found it effective in handling our huge volume and it consistently fulfills most of our needs. We believe we have saved labor dollars by using it instead of other possible systems because it is concise and easy to use. We have experienced consistently good Cash performance using AMBPAC as our billing solution.
Dean Bailey, Director Patient Business Services
AMR - So. Pacific Region
http://www.amr-inc.com
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Long ago, our relationship with AMBPAC migrated from being described as a vendor/customer to that of a partnership. North Medical Transportation prides itself in being an Ambulance Provider that is continually striving to be on the cutting edge of technology. We chose to have AMBPAC provide us with the software and support for the three most critical systems of our operation.
As we venture further in our endeavor to be leaders in the industry, it is imperative that we have a partner that not only welcomes, but also encourages open exchange of opinions and ideas. From these dialogues, we have had some exciting initiatives that AMBPAC has then made a reality. Consequently, the software does so much more than just meeting our needs; it enhances our operation.
I am certain that we would not be as successful as we are today if it were not for the commitment we have from AMBPAC to put forth products that are designed with the belief that the needs of the Ambulance industry are paramount.
Joe Glaccum, Executive Director
North Memorial Transportation
http://northmemorial.com
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AMBPAC understands customer care and patient care which results in the right unit, the right response and at the right time. AMBPAC is there when it counts!
Robert Wright, Regional Director
Radio & Telecommunications
AMR – No. Pacific Region
http://www.amr-inc.com
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I appreciate that AMBPAC allows me to successfully bill for helicopter services in different states. I require various state-specific Medicaid forms, modified HCFA programs and have to meet unique insurance requirements. AMBPAC accommodates my different payor needs.
Wendy W. West, Director
Complete Billing Solutions
Rocky Mountain Holdings, LLC
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Medic Ambulance Service has been a customer of AMBPAC since 1992. First, we purchased their AR software. Due to their highly professional customer service, the user friendly software and the advantage of working with a local vendor the decision to stay with AMBPAC was easy. In 1998, we purchased the SmartCAD software for our Solano Division and in 1999 the CAD software was purchased for our Sacramento Division. We are pleased and satisfied with our AMBPAC products and the relationship we have with their staff. I can honestly say that if a problem should occur, they are a phone call away. The support staff is there when you need them. Supportive, Professional and Quality Software are AMBPAC greatest assets.
Helen F. Pierson, Chief Financial Officer
Medic Ambulance Service INC
http://www.medicambulance.net
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If you want more info on our products and services please email us at sales@ambpac.com.
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